People Skills

“Well, at least feeling this way allowed us to work on our personalities! People skills are ageless and have served us well” I say to the woman helping me with my purchase. She gives me a knowing nod. The Backstory. I’m at a department store picking up a Prom dress for my daughter. The Customer Service Representative quickly slips into a conversation […]

Feeling Like You Don’t Fit In? Often clients are surprised to learn that I am inherently shy and insecure. Growing up I would watch the Christmas special, “Rudolph the Red-Nosed Reindeer”  (no heckling about my age!) and always get a lump in my throat during the part about the toys on the “Land of Misfits”.  I could 2,671% relate.  I

My 2.5 Year Covid Free Streak Ended In August. And while I felt lousy (even my teeth hurt!), I’m not one to squander a golden opportunity for binge-watching TV! My demand for mindless entertainment did cheer me up. The Great Pottery Thrown Down, Blown Away, and Barry all got their fair share of viewing time but it was the HBO Max

“How would you like to be unable to cook at home for two months?” my husband says in an exasperated tone into the phone. He’s been on hold and passed around with customer service reps for hours and his patience is wearing thin. The Backstory. In April our 22-year-old oven died unexpectedly (#RIPOven) which means that my husband

My sister and I are besties so when she shared some scary medical things that were going on with her, the panic inside me started to grow. Weirdly, one of my first thoughts was the famous Patrick Swayze quote from the movie “Dirty Dancing”… I guess the protective side of me was coming out. I worried about her and asked if anyone could be

“Noooooo” I shout as I enter my office and discover my computer drenched in a pool of water. I grab towels and do my best to quickly mop up the mess but when I tip my computer over, water comes pouring out. (Re-enactment of my face) I had been gone for 3 hours when I returned home to learn

Do They Really, Really Like You? Here’s the deal, we are hard-wired to belong and connect.  (Hello there Sally Field Oscar’s speech “You like me, you really like me!”). I ran across an interesting study. We all need to belong.  It’s central to our well-being. It’s no surprise then that researchers found some hard science

“Okay, you’re in charge of picking out the show”, I say to Ceren, our exchange student. It’s been a hectic day and our family has just decided to cap off our day with a show. “Let’s get everything done and meet at 9 pm”, my husband says.  A few hours later, with our daily work behind

Last week we talked about the importance of waking other people’s brains up and I left you with a cliffhanger wondering how we do just that. Clearly, it’s been a loooonnnngggg week of waiting for you so… Let’s get right to it! Charisma Tip #1 We tune out when we hear social scripts: “How are

“I just think it’s so funny. If they were conducting the same experiment but there were no cameras, they get 100 years in prison…It’s like sex trafficking”. -John Wilson talking about watching “The Bachelor” and “The Bachelorette” on Conan O’Brien’s podcast This was the quote that made me realize that John Wilson is a next level observer. Today on