What is your favorite coffee cup saying to you?
This question feels like a setup for a joke to which I reply, my coffee mug is saying,
“Looks like you have a latte on your mind”
(insert snare drum rimshot)
Hilarity aside, objects have nonverbal cues that talk to us!
What makes your favorite coffee cup your first pick?
- The way it looks?
- How it feels in your hand?
- The color? (This study found a white mug enhanced the rated “intensity” of coffee flavor)
- How it holds the perfect amount?
- That it keeps your coffee warm for the right amount of time?
- The story associated with the cup?
- The ritual?
Simply put, your coffee cup makes you feel a certain way.
And clearly, coffee just tastes better in it!
And that, my friends, is the power of nonverbals.
By now you might be thinking,
“Wait, if a coffee cup can make us feel things, what about how I’m showing up? How does that impact things?”
Nonverbals don't apply just to objects.
They 2,953% apply to us!!
It’s the power of making human connections with others.
How we show up and make others feel matters.
It’s often the difference between:
An employee staying or leaving a company
A coaching session leading to real change
A company attracting the right candidates
A community making newcomers feel welcome
A customer feeling seen and heard
Understanding and mastering the art of nonverbal communication is a game changer.
It turns out that empathy matters. In everything. And it’s why understanding cues are critical.
Your co-pilot (who has a pecking order for her favorite coffee cups),
